Effective as of August 30, 2020.
- The App is a face photo analyzer and video conference that allows users to analyze their skin condition on neural network technology that automatically generates highly realistic facial transformations.
- We use third-party cloud providers – specifically, Google Cloud Platform and Amazon Web Services – to process and edit photographs.
- The App only uploads to the cloud the photographs that you specifically select for analyzing or choose to save.
- Photographs are temporarily cached on the cloud servers during the editing process, and encrypted using a key stored locally on your mobile device.
- We do not use the photographs you provide when you use the App for any reason other than to provide you with the portrait editing functionality of the App.
- Videos are one-to-one conferences. User by themselves choose the required specialist to chat with or to start a video conference or not. We do not obligate the user to start the video, and this video conference is end-to-end encrypted.
If you have any questions about our privacy practices, please email privacy@SkinScannerapp.com.
Personal Information We Collect
When you use the App, we may collect information about you, including:
Face data collection: We collect your face images only for the purpose of Artificial Intelligence processing on our back-end.
- Photographs you provide when you use the App, via your camera (if you have granted us permission to access your camera; we do not collect your photo albums even if you grant us your access to them. We encrypt each photograph that you upload using the App. The encryption key is stored locally on your device. This means that the only device that can view the photo is the device from which the photograph was uploaded using the App – the user’s device. Please note that while we do not require or request any metadata attached to the photographs you upload, metadata (including, for example, geotags) may be associated with your photographs by default. We take steps to delete any metadata that may be associated with a photograph you provide when you use the App.
- App usage information, such as information about how you use the App and interact with us, including your preferred language, the date and time when you first installed the App and the date and time you last used the App.
- Purchase history, if you choose to purchase in App E-meeting with a specialist, such as chatting and/or video conferencing that you have paid for it in the App.
- Device data, such as your computer and mobile device operating system type and version number, manufacturer and model, device ID, push tokens, screen resolution; and other information about the device you are using to visit the App.
- Online activity data, such as information about your use of and actions on the App, including pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access. Our service providers and certain third parties (e.g., online advertising networks and their clients) also may collect this type of information over time and across third-party websites and mobile applications. This information may be collected on our Site using cookies, browser web storage (also known as locally stored objects, or “LSOs”), web beacons, and similar technologies. We may collect this information directly or through our use of third-party software development kits (“SDKs”). SDKs may enable third parties to collect information directly from our App.
How We Use Your Personal Information
We do not use the photographs you provide when you use the App for any reason other than to provide you with the analyzing functionality of the App. We may use information other than photographs for the following purposes:
To operate and improve the App:
Face data usage: We have trained artificial intelligence model which uses your face image and compare it with other data stored on our system to detect similar problem. After problem is identified our mobile and webapps show you questionnaires if required. You answers helps the artificial intelligence to understand better about the diagnosis.
- Enable you to use the App’s features;
- Communicate with you about the App, including by sending you announcements, updates, and security alerts, which we may send through a push notification, and responding to your requests, questions and feedback;
- Provide technical support and maintenance for the App; and
- Perform statistical analysis about use of the App (including throught the use of Google Analytics).
To send you marketing and promotional communications. We may send you marketing communications as permitted by law. You will have the ability to opt-out of our marketing and promotional communications as described in the Opt out of marketing section below.
To display advertisements to you. If you use the free version of the App, we work with advertising partners to display advertisements within the App. These advertisements are delivered by our advertising partners and may be targeted based on your use of the App or your activity elsewhere online. To learn more about your choices in connection with advertisements, please see the section below titled “Targeted online advertising.”
For compliance, fraud prevention, and safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or Appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern the Service; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
With your consent. In some cases, we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.
To create anonymous, aggregated or de-identified data. We may create anonymous, aggregated or de-identified data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous, aggregated or de-identified data by removing information that makes the data personally identifiable to you. We may use this anonymous, aggregated or de-identified data and share it with third parties for our lawful business purposes.
How We Share Your Personal Information
Third party sharing: We do not share any of your personal details including face data with any third party apps or services.
We do not disclose user photographs or videos to third parties (with the exception of uploading an encrypted image to our cloud providers Google Cloud Platform and Amazon Web Services to provide the photo analyzing features of the App). We may share your non-photograph and non-video information in the following circumstances:
Advertising partners. When we use third-party cookies and other tracking tools, our advertising partners may collect information from your device to help us analyze use of the Site and the App, display advertisements on the App and advertise the Site and App (and related content) elsewhere online.
Professional advisors. We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
For compliance, fraud prevention and safety. We may share your personal information for the compliance, fraud prevention and safety purposes described above.
Business transfers. We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.
We store your personal information on our aws storage.
Compliance with Law
We may be required to use and share your personal information to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
In this section, we describe the rights and choices available to all users. Users who are located within European can find additional information about their rights below.
Opt out of marketing communications and other push notifications. You may opt out of marketing-related communications and other notifications we may send you via push notification by changing the settings on your mobile device.
Device permissions. You may revoke any permissions you previously granted to us, such as permission to access your camera, camera roll, or microphone through the settings on your mobile device.
Cookies & Browser Web Storage. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Site may not work properly. Similarly, your browser settings may allow you to clear your browser web storage.
Targeted online advertising. Some of the business partners that collect information about users’ activities on or through the Site or App may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior or mobile application usage for purposes of targeted advertising.
Site users may opt out of receiving targeted advertising on websites through members of the Network Advertising Initiative by clicking here or the Digital Advertising Alliance by clicking here. App users may opt out of receiving targeted advertising in mobile apps through participating members of the Digital Advertising Alliance by installing the AppChoices mobile app, available here, and selecting the user’s choices. Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above.
In addition, your mobile device settings may provide functionality to limit our, or our partners’, ability to engage in ad tracking or targeted advertising using the Google Advertising ID or Apple ID for Advertising associated with your mobile device.
If you choose to opt-out of targeted advertisements, you will still see advertisements online but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included in this list, so you may still receive some cookies and tailored advertisements from companies that are not listed.
Choosing not to share your personal information. Where we are required by law to collect your personal information, or where we need your personal information in order to provide the App to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services. We will tell you what information you must provide to use the App by designating it as required at the time of collection or through other appropriate means.
Other Sites, Mobile Applications and Services
The App may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions. Other websites, mobile applications and online services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.
We use commercially reasonable security practices to help keep the information collected through the App secure and take reasonable steps to verify your identity before granting you access to your account (if you have an account with us). However, SkinScanner cannot ensure the security of any information you transmit to SkinScanner or guarantee that information on the App may not be accessed, disclosed, altered, or destroyed.
Please do your part to help us. You are responsible for maintaining the confidentiality of your login information and device identifiers, and for controlling access to communications between you and SKINSCANNER, at all times. Your privacy settings may also be affected by changes the social media services you connect to SKINSCANNER make to their services. We are not responsible for the functionality, privacy, or security measures of any other organization.
All of your personal information including face data is permanently deleted when you delete your account from app’s section.
Cross-Border Data Transfers
We store the information we collect in connection with the App on Amazon Web Services and Google Cloud Platform. For Amazon Web Services, we specify the US as the data storage location, for Google Cloud Platform, we specify data storage at an available location closest to you when you use the App. Your personal information may be accessed by our service providers in other locations outside of your state, province, or country. Your device ID (and general App usage information) may also be accessed by the Company’s technical support team in other locations outside of your state, province, or country.
Please be advised that the outcomes generated during the analytical process are reliant on the assumptions made by our artificial intelligence system. For precise recommendations, it is imperative to seek professional medical guidance from a qualified physician, in conjunction with utilizing this application, prior to making any medical determinations.
How to Contact Us
Please direct any questions or comments about this Policy or privacy practices to contact-us
Notice to European Users
The information provided in this “Notice to European Users” section applies only to individuals who reside in Europe.
We have appointed VeraSafe as our representative in the European Union for data protection matters, pursuant to Article 27 of the General Data Protection Regulation of the European Union. To contact VeraSafe, please visit https://www.verasafe.com/privacy-services/contact-article-27-representative/. Alternatively, you may call VeraSafe at +420 228 881 031, or write to VeraSafe Ireland Ltd., Unit 3D North Point House North Point Business Park New Mallow Road, Cork T23AT2P, Ireland.
Details regarding each processing purpose listed below are provided in the section above titled “How we use your personal information”.
|To operate and improve the App||Processing is necessary to perform the contract governing our provision of services in connection with the App, or to take steps that you request prior to signing up for the App. If we have not entered into a contract with you, we process your personal information based on our legitimate interest in providing the services you access and request in connection with the App.|
|To send you marketing and promotional communications
To display advertisements to you
For compliance, fraud prevention and safety
To create anonymous, aggregated or de-identified data
|These activities constitute our legitimate interests. We do not use your personal information for these activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).|
|Compliance with Law||Processing is necessary to comply with our legal obligations.|
|With your consent||Processing is based on your consent. Where we rely on your consent you have the right to withdraw it any time in the manner indicated when you consent or in the App.|
European data protection laws give you certain rights regarding your personal information. If you are located within the European Union, you may ask us to take the following actions in relation to your personal information that we hold:
- Access. Provide you with information about our processing of your personal information and give you access to your personal information.
- Correct. Update or correct inaccuracies in your personal information.
- Delete. Delete your personal information.
- Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
- Restrict. Restrict the processing of your personal information.
- Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.
If you would like to submit a complaint about our use of your personal information or our response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.
Notice to California Residents
We are required by the California Consumer Privacy Act of 2018 (“CCPA”) to provide to California residents an explanation of how we collect, use and share their personal information, and of the rights and choices we offer California residents regarding our handling of their personal information.
|Personal information we collect||CCPA-defined categories||Sources of personal information||Purposes for which we may collect and use the personal information||Data Sharing|
|Photographs||Physical description||You||To operate and improve the App||
Shared with third-party platforms (e.g., social media networks) at your direction
Shared with cloud service providers (i.e., Google Cloud Platform and Amazon Web Services)
|App usage information||
Internet or network information
To operate and improve the App
To send you marketing and promotional communications
|Shared with affiliates that provide services to us|
|The app store provider through which you purchased your subscription (i.e., Google or Apple)||To operate and improve the App||None|
|Social media information||
|Third-party platforms||To operate and improve the App||Shared with third-party platforms (e.g., social media networks) at your direction|
Online activity data
Internet or network information
|To display advertisements to you||Collected directly by advertising partners|
California Residents’ Privacy Rights
Except as excluded from the scope of this notice above, the CCPA grants California residents the following rights.
- Information. You can request information about how we have collected, used and shared and used your personal information during the past 12 months. We have made this this information available to California residents without having to request it by including it in this notice, in the above chart.
- Access. You can request a copy of the personal information that we maintain about you.
- Deletion. You can ask us to delete the personal information that we collected or maintain about you.
Please note that the CCPA limits these rights by, for example, prohibiting us from providing certain sensitive information in response to an access request and limiting the circumstances in which we must comply with a deletion request. If we deny your request, we will communicate our decision to you.
You are entitled to exercise the rights described above free from discrimination.
How to Submit a Request
To request access to or deletion of personal information:
Identity verification. The CCPA requires us to verify the identity of the individual submitting a request to access or delete personal information before providing a substantive response to the request. We may attempt to verify your identity by asking you to confirm information that we have on file about you or your interactions with us. Where we ask for additional personal information to verify your identity, we will only use it to verify your identity or your authority to make the request on behalf of another consumer.
Authorized agents. California residents can empower an “authorized agent” to submit requests on their behalf. We will require the authorized agent to have written authorization confirming such authority.